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Your privacy matters to us

How ZENVORSE TECHNOLOGY LIMITED collects, uses, and safeguards information.

Last Updated: May 25, 2026

ZENVORSE TECHNOLOGY LIMITED ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website: zenvorseglobal.com.

This Privacy Policy is prepared in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.

1. Information We Collect

We may collect personal information that you voluntarily provide when you place an order, contact us, subscribe to newsletters or marketing communications, submit inquiries or feedback, or use our services.

The information collected may include:

Full name
Email address
Shipping address
Billing address
Phone number
Order information
Payment-related information

2. Automatically Collected Information

When you access our website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device information
Operating system
Website activity and browsing behavior
Referral URLs
Date and time of visits

3. How We Use Your Information

We may use your information for the following purposes:

To process and fulfill orders
To provide shipping updates and customer support
To respond to inquiries and requests
To improve our website, products, and services
To send marketing communications with your consent
To detect, prevent, and investigate fraud or security issues
To comply with legal and regulatory obligations
To maintain internal business and administrative records

4. Sharing of Information

We do not sell or rent personal information.

We may share information with trusted third-party service providers solely for business operations, including:

Payment service providers
Shipping and logistics providers
IT and website service providers
Professional advisors and regulatory authorities where legally required
Third-party providers are required to protect personal information and use it only for authorized purposes.

5. Payment Processing

Payments may be processed through authorized third-party payment service providers.

We do not directly store complete payment card details on our servers.

Reasonable security measures are used to help protect payment transactions and personal information.

6. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

Security measures may include SSL-encrypted communications, restricted access to personal information, and internal security monitoring and controls.

However, no internet transmission or storage system can be guaranteed to be completely secure.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Analyze website performance and traffic
Remember user preferences
Enhance user experience
You may manage cookie settings through your browser preferences.

8. International Data Transfers

As an international business, personal information may be transferred to or processed in jurisdictions outside Hong Kong.

We take reasonable steps to ensure personal information remains appropriately protected.

9. Third-Party Links

Our website may contain links to external websites operated by third parties.

We are not responsible for the privacy practices or content of third-party websites.

Users are encouraged to review the privacy policies of external websites separately.

10. Your Rights

Subject to applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Withdraw consent for marketing communications
Request deletion of personal information where legally permitted
Requests may be submitted to: contact@zenvorseglobal.com

11. Children's Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on this page with the revised effective date.

13. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

ZENVORSE TECHNOLOGY LIMITED
Email: contact@zenvorseglobal.com